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Variants: The breakthrough personalization has been waiting for

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Mayank Mishra, VP of Engineering
Published: October 15, 2024

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Personalization has been around for years. Every marketer talks about it. Every company says they’re doing it. But here’s the truth — they’re all missing something.

At Contentstack, we have spent years studying this, talking to marketers, developers and businesses. The problem wasn’t just about having better tools. It was how personalization was built into the system

Vendors kept focusing on tweaks, fixes, and developer-intensive solutions, but none took a step back to address the core problem — the content management system (CMS) at the heart of the content engine.

And then, we found the answer. 

It wasn’t in the endless updates to APIs or in content models that developers have to touch every time you want to run a campaign. It was something much simpler and much more powerful. 

It was Variants.

What are Variants?

At its core, a Variant is an alternate version of content that lives within the same CMS structure. Think of it as a customizable layer, where different versions of your content can be personalized for specific audiences — without changing the underlying content model or engaging developers every time.

This approach makes personalization a natural extension of your CMS, not an external process that complicates things. 

Instead of manually altering the backend, Variants allow marketers to create and manage different versions of content, empowering them to adjust messaging, images or layouts for different customer segments with ease. 

It’s like having multiple tailored versions of the same campaign ready to go at a moment’s notice. 

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This changes everything

Everyone was focused on making personalization better — but not easier. They forgot about the real people in the process: the marketers, the creators, the innovators. They were held back, waiting for developers to adjust the backend. By the time changes were made, the moment had passed.

That’s where Variants come in. 

Variants allow personalization to be built right into the CMS — native and integrated — but without messing with the system. No more tweaking content models, no more waiting on developers for months to modify APIs. 

After a simple, one-time setup, marketing teams can create, manage and launch personalized campaigns as quickly as they can imagine them

Simple, effortless, fast, powerful

This is what’s been missing, and it’s so simple. With Variants, personalization is no longer a technical problem. It’s a creative opportunity. This is what marketers have been waiting for — a tool that lets them focus on their ideas, not how to make the system work. 

With Variants, marketers have the freedom to experiment, launch and iterate in real time — dramatically reducing their campaign launch times.

This isn’t just a new feature. It's the new way of working. 

It’s personalization reimagined.

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