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Touchpoints

A touch point is where a customer or potential customer interacts with a brand, product, or service. This interaction can occur across various digital and physical channels and is critical in shaping the customer's perception and experience.

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Resources

Resources related to touchpoints.

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The Omnichannel Technology You Need to Navigate a Fragmented Retail Market

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Omnichannel experiences

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Technology & solutions

Technology and solutions related to touchpoints.

Touchpoint

Support your customers on their preferred channels with a customer service platform that is easy to set-up and integrate.

Wikipedia

Touchpoints shape consumer perceptions and influence buying decisions across all stages, from problem recognition to post-purchase, enhancing brand engagement and choice

Marketplace

Marketplace apps and integrations related to touchpoints.

commercetools

commercetools is a next-generation software company revolutionizing the marketplace by enabling brands and retailers with the agility to deliver innovative digital experiences.

Monetate

Over 500 leading brands around the world leverage Monetate’s testing and personalization solutions to influence $200B+ in revenue every year.