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Everything You Need to Know About Content Personalization Technology [Infographic]

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It’s the baseline for the all-important customer experience that’s overtaking product and price as the key differentiator in 2020.

It locks down loyalty, revs up revenue, and catapults conversions.

It’s part of the DNA of the future-proof enterprise.

And, it’s even the most critical marketing trend of this century.

It’s content personalization, and at Contentstack, we’re no strangers to it. And to be competitive in the future, you shouldn’t be either.

Personalization utilizes data to create content, products, marketing, and more that’s unique and relevant to each consumer. It enables businesses to remain competitive and relevant in a digital economy where consumers are increasingly motivated to engage with brands that keep their personal best interests in mind.

Content personalization pays off when you consider that, at its peak maturity, personalization can lift revenue by as much as 60%, 6X email conversion rates, improve brand satisfaction by 20%, and pack plenty more big business benefits.

There’s no doubt that content personalization presents business-changing opportunities. However, to use it to its maximum benefit, organizations must adopt key technological elements that will empower them to optimize and serve fully-personalized content, products, marketing, and more.

That’s why, in this infographic, we’ll walk you through everything you need to know about how content personalization works and the content personalization technology you need to level-up and lead your industry in delivering the personalized experiences that consumers crave.

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About Contentstack

The Contentstack team comprises highly skilled professionals specializing in product marketing, customer acquisition and retention, and digital marketing strategy. With extensive experience holding senior positions at renowned technology companies across Fortune 500, mid-size, and start-up sectors, our team offers impactful solutions based on diverse backgrounds and extensive industry knowledge.

Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization, and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge.

In January 2025, Contentstack proudly secured its first-ever position as a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Platforms (DXP). Further solidifying its prominent standing, Contentstack was recognized as a Leader in the Forrester Research, Inc. March 2025 report, “The Forrester Wave™: Content Management Systems (CMS), Q1 2025.” Contentstack was the only pure headless provider named as a Leader in the report, which evaluated 13 top CMS providers on 19 criteria for current offering and strategy.

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Published: Jan 15, 2020


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